Retningslinjer for frakt

Shipping

Most orders require 5-7 business days to process from the time of purchase (Central European Time Zone). We do not process or ship orders on Saturday, Sundays or holidays. All orders will be sent from Norway. Signature upon delivery or tracking is not required, therefore Gevir shop is not responsible for any lost or stolen packages.

 

Shipment Notification

Customer will receive an email confirmation, with a link to view tracking information if that option has been paid for, once your order has shipped. In the case that the courier makes 3 delivery attempts, couldn’t reach the customer and has returned the package and the customer requests re-shipment of the item, the customer will be responsible for the re-shipping cost.

 

Once the order has shipped and/or the tracking number is sent to the customer, it is the customers’ responsibility to track and receive the package and change address if needed. If a package could not be delivered to the customer due to customers fault and sent back to Gevir shop, we will reach out to the customer via e-mail with the option of resending the package on customers expense or cancel the order. In the case of cancellation only the balance after deduction of shipping costs will be refunded. If the customer doesn’t respond to the email, after 1 week the order will be cancelled and refund will apply the same way described.